Terms of Service

These Terms of Service (“Terms”) govern your use of ExitLeads (the “Service”), operated by Exit Leads (“we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service is intended for business and professional use only. By using it, you confirm you are acting in the course of a business or profession and are at least 18 years old.

Credits. Access to full lead details consumes credits. One credit unlocks one lead. Once a lead is unlocked, it remains available in your account.

Subscriptions. Subscription plans provide a monthly allowance of credits. Subscription credits reset at the start of each billing period and do not roll over to the next period. Subscriptions renew automatically each month until cancelled.

Top-ups. One-time credit packs are added to your balance and are available to all users.

Payment. Payments are processed by Stripe. By subscribing or purchasing credits you authorise us (via Stripe) to charge your chosen payment method. Prices are shown on our pricing page and may change; changes will not affect the current paid period.

Cancellation. You may cancel your subscription at any time via the customer portal. Cancellation takes effect at the end of the current billing period; you retain access until then. We do not provide pro-rata refunds for partial periods except where required by law.

Refunds. Credits and subscription fees are non-refundable except where required by law. In particular, credits already used to unlock leads cannot be refunded.

The information provided through the Service is compiled from third-party sources, principally Companies House, and from automated enrichment processes. While we work to keep it useful and reasonably current:

• We do not warrant that any information is accurate, complete, current, or fit for any particular purpose.
• Company details, financial figures, contact information, scores, and signals are indicative only and may be out of date or incorrect.
• Our lead scores and “signals” (including any indication that a business may be a potential acquisition target) are automated estimates, not statements of fact, advice, or any representation about a company or its owners' actual intentions.

You are responsible for independently verifying any information before relying on it, and for conducting your own due diligence before making any business or financial decision. The Service is an intelligence and research tool, not advice.

You agree not to:

• use the Service or any data from it for any unlawful purpose, or in breach of data protection, privacy, anti-spam, or marketing laws;
• use contact information obtained through the Service to send unsolicited communications in breach of applicable law (including the UK GDPR and PECR);
• harass, defraud, or harm any individual or business using information from the Service;
• scrape, copy, resell, redistribute, or create a competing database from the Service or its data;
• share your account, or attempt to circumvent credit limits, paywalls, or access controls;
• attempt to gain unauthorised access to, disrupt, or reverse-engineer the Service.

You are solely responsible for ensuring your own use of any data obtained through the Service complies with all applicable laws, including how you contact or process information about individuals.

Nothing in these Terms excludes liability that cannot be excluded by law (such as for death or personal injury caused by negligence, or fraud).

Subject to that:

• The Service and all data are provided “as is” and “as available”, without warranties of any kind, express or implied.
• We are not liable for any indirect, incidental, or consequential loss, or for any loss of profit, revenue, business, opportunity, or data, arising from your use of the Service or reliance on its information.
• Our total liability to you for any claim arising out of or in connection with the Service shall not exceed the amount you paid us in the three months preceding the event giving rise to the claim.

Because the Service relies on third-party data that we do not control, we are not liable for losses arising from inaccuracies in that data.